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international return policy
All International orders are final sale and non refundable. We encourage you to contact our Product Specialists at customer(at)islandcompany.com to find just the right size and style for you!
domestic return policy
All returns purchased from the online store must be delivered to Island Company within 15 days from the date you initially receive the order. All merchandise must be in perfect, unused condition with hangtags and hygienic protectors intact to be eligible for exchange or refund. A 10% restocking fee will be charged on refunds over $500. Products received in used or damaged condition will be sent back at your expense.
Please download our return form HERE.
*Due to the holiday season, we are extending our return policy through January 10, 2014 for all current purchases.
Returns and exchanges can be sent to:
Island Company Returns
1118 25th Street Bay 9
West Palm Beach, FL 33407
We suggest you track and insure your shipment, as Island Company is not responsible for items lost during return shipping.
For any questions regarding sizing, exchange suggestions, or return questions, please feel free to contact us at customer(at)islandcompany.com or 561.833.8110 9am-6pm EST Monday through Friday.
*Items purchased from Island Company store locations must be returned to the store, and are only eligible for exchange or store credit.